We foster a seamless approach to patient care through cohesive, integrated collaboration across various program services. Understanding that each healthcare professional within a patient’s circle of care plays a unique role, we work together with patient support program managers, physicians, manufacturers, clinics, and pharmacy teams to share information. This ensures quick and efficient access to relevant data for informed decision-making, while delivering personalized care and creating a worry-free experience.
Our support extends through both field and office-based models, catering to the diverse needs of physicians and patients. We proudly support Canadians coast to coast, from 8 am to 8 pm EST, in both English and French, as well as a multitude of other languages. We establish robust Standard Operating Procedures (SOPs) and Work Instructions (WIs) to guide efficient and consistent program coordination and navigation.
SRx distinguishes itself with an all-inclusive pharmacy, providing both regular and specialty medications. Our extensive nationwide, physical footprint, allows walk-in visits for patients to consult pharmacists directly with clinical questions. Our pharmacy teams help facilitate infusion and injection processes by ensuring timely medication delivery to clinics, physician offices, or patient homes.
Seamless coordination with clinics and nursing teams prevents treatment delays and guarantees optimal storage conditions per manufacturer requirements.
Prioritizing patient needs, both our clinics and pharmacies conveniently offer pre-biologic work-ups and easy scheduling for our clinic and nursing services.
With a national footprint of strategically located clinics, we support the diverse needs of patients and physicians. Two on-site nurses ensure safety, and homecare is available as needed. Our nursing and clinic teams prioritize comprehensive care, completing paperwork, health checks, and patient education. Highly trained nurses administer treatments, monitor meticulously, and seamlessly collaborate with physicians through detailed reports and PSP integration.
